Financial management service offering

Situation

We aimed to extend a financial management offer from a specific unit to the entire country. The process involved validating the proposal with several internal entities and stakeholders. The goal was to create a competitive offer as well as establish consensus and unite the diverse perspectives, ultimately shaping a collective service offering.

Solution

To address the challenge, we engaged diverse expertise such as legal, marketing, subject matter experts, and technical proficiency. Additionally, we conducted benchmarking to assess the competitive landscape. The organization was guided through pilot projects, allowing for iterative testing and refinement. Lastly, our efforts focused on ensuring an efficient and effective delivery of the service.

Result

Ultimately, our efforts resulted in successfully launching the company's inaugural unified service offering. Presently, the entities collaborate to ensure operational efficiency, shared digital development, and overall coordination. The collective alignment around the service proposition has led to enhanced operational synergy and the effective realization of mutual benefits.